Contact support
Email nathan@realhumanapp.com with your app version, iPhone model and what happened. Do not send your password or payment details. Share only the personal information needed to explain the problem.
Permissions
Review permissions in iPhone Settings and Apple Health. Calendar, Health, camera, photos and notifications are optional. If access is off, turn it on there and reopen the app.
Subscriptions
Manage or cancel with Apple. Use Restore purchases in Real Human with the Apple account used to purchase. For purchase refunds, visit reportaproblem.apple.com. Deleting the app does not cancel a subscription.
Your saved records
Settings includes export and local data deletion. This release does not offer Real Human cloud backup or cross-device sync. Export your records before changing phones or deleting the app. Deleting local records does not delete copies you have shared or records in other Apple apps.
Privacy and terms
Read the app privacy notice and app terms. Real Human is for general fitness and nutrition; it does not provide medical advice or emergency support.